PLEASE NOTE ANY ORDERS PLACED AFTER TUESDAY DECEMBER 17TH ARE NOT GUARANTEED TO ARRIVE BEFORE CHRISTMAS!!

FAQs

I've tried to answer all the most frequently asked questions here, but if you have a question that is not answered here please get in touch and I'll be happy to help.

When will my order be shipped?

All orders are dispatched within 3 working days.

How much does shipping cost?

Shipping is free  in the UK for all items except my screen printing kits.

How long does shipping take?

I use Royal Mail 1st Class for all UK orders which usually take 1-2 days.  Delivery times are estimates, this is not a guaranteed service.

Do you ship internationally?

I don't offer international shipping as standard (yet!), but if you would like a quote for international shipping please drop me a line.

What do I do if my order has arrived damaged?

I take special care packing every order.  All orders are shipped in cellophane bags with board and placed in a board backed envelope.  In the unlikely event that your order arrives damaged please email hello@flat102.co.uk with a picture of the item so I can assist.

Do you sell your products via wholesale?

I do!  Please email hello@flat102.co.uk for more information