FAQs

I've tried to answer all the most frequently asked questions here, but if you have a question that is not answered here please get in touch and I'll be happy to help.

When will my order be shipped?

All orders are dispatched within 3 working days.

How much does shipping cost?

Shipping is free  in the UK for all items except my screen printing kits.

How long does shipping take?

I use Royal Mail 1st Class for all UK orders which usually take 1-2 days.  Delivery times are estimates, this is not a guaranteed service.

Do you ship internationally?

I don't offer international shipping as standard (yet!), but if you would like a quote for international shipping please drop me a line.

What do I do if my order has arrived damaged?

I take special care packing every order.  All orders are shipped in cellophane bags with board and placed in a board backed envelope.  In the unlikely event that your order arrives damaged please email hello@flat102.co.uk with a picture of the item so I can assist.

Do you sell your products via wholesale?

I do!  Please email hello@flat102.co.uk for more information